Legal
Terms of service
Last updated September 11, 2026
These terms govern your access to and use of the Zami Digital Solutions website. Please read them carefully before using our site or placing an order.
1. Acceptance of terms
By accessing or using the Zami Digital Solutions website, you agree to be bound by these terms of service. If you do not agree with any part of these terms, please do not use our website.
2. Our products and orders
We sell consumer electronics and gadgets in Kenya. Product descriptions, images, specifications, and prices on our website are provided in good faith but may occasionally contain errors; we reserve the right to correct these and to cancel or adjust an order affected by such an error, with notice to you.
An order is confirmed once we accept it — for example, by confirming availability and delivery details with you via WhatsApp or another communication channel. Adding an item to your cart or submitting an order request does not guarantee availability until confirmed.
3. Pricing and payment
All prices are listed in Kenyan Shillings (KES) and are subject to change without notice until an order is confirmed. Accepted payment methods will be communicated to you at the time of order confirmation.
4. Delivery
We currently deliver within Kenya only. Estimated delivery timelines are provided for guidance and are not guaranteed; delays may occur due to courier, stock, or circumstances outside our control.
5. Returns and warranty
Products may be covered by a manufacturer's or seller's warranty as stated on the individual product page. Please contact us promptly if a product arrives faulty or not as described so we can arrange a resolution.
6. Website use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.
You may not attempt to gain unauthorized access to any part of our website, servers, or networks connected to our website.
7. Intellectual property
All content on this website, including text, product photography, logos, and graphics, is the property of Zami Digital Solutions or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
8. Limitation of liability
To the fullest extent permitted by law, Zami Digital Solutions shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or your purchase of products from us, beyond the value of the order in question.
9. Third-party links
Our website may contain links to third-party websites or services, including WhatsApp. We are not responsible for the content, accuracy, or practices of any third-party sites or services linked from our website.
10. Governing law
These terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.
11. Changes to these terms
We may revise these terms of service at any time. Continued use of our website following any changes constitutes acceptance of the revised terms.
12. Contact us
Questions about these terms should be directed to contact@zami.co.ke.